PROCUREMENT FAQ
A clearer start
to the conversation.
The essentials on products, samples and collaboration. Exact conditions are always confirmed against your project.
What is the minimum order quantity?
MOQ depends on the product model, selected configuration, color and packaging. The current placeholder is [MOQ: XXX pcs]. Include the intended quantity in your inquiry so the applicable minimum can be confirmed.
How long does sampling take?
Sample lead time depends on whether you need a standard catalog sample, branded sample or development sample. The current placeholder is [Sample Lead Time: X-X days]. The quotation should specify the starting event and any required approvals.
Are samples free?
Sample charges, shipping and any credit against a later order are confirmed separately. A sample inquiry does not imply a free sample.
Can I customize the product and packaging?
Share the selected model and requested changes. Product configuration, color, branding and packaging are reviewed for feasibility. Available options, minimums and costs are confirmed per project.
Do all products support an app?
No. Control methods vary by model. Selected catalog products mention app-compatible solutions, but this does not establish proprietary app development or app support across the collection.
Are all products made entirely in-house?
Production responsibilities are confirmed for the selected model. The catalog includes products involving supporting suppliers, so a universal all-in-house claim would not accurately describe the range.
Which certificates and reports can I request?
Specify the product, configuration and destination market. Management-system documents, material information and product-specific reports must be reviewed in their applicable scope and current status.
How do I begin an OEM or ODM project?
Provide the product direction, target market, quantity estimate and relevant requirements. Discuss confidential files, development responsibilities and any NDA arrangements before sharing sensitive design information.
Can I purchase directly through the website?
This website is for business inquiries. It does not operate a shopping cart or collect online payments. Quotations, samples and order terms are handled through an agreed business process.
LET’S MAKE IT YOURS
Your next collection starts with a conversation.
Bring your product idea, target market and priorities. Let’s define the right starting point together.
